Privacy Policy

This policy outlines the information we collect from you — and what we do with it.

At Bookinglayer your privacy is extremely important to us. These are the fundamental principles that we follow in relation to your personal information:

Personal Information

We don’t ask you for personal information unless we truly need it.

We don’t share your personal information with anyone except to provide you with services, products, to comply with the law, or to protect our rights.

Your Data

As a subscriber, your data is inherently yours, and it’s our job to keep it safe. We never market to your customers or share your data without implicit consent (not assumed by this policy). Your customer’s credit card information are not stored on our systems. Your customer’s personal information is protected and is never made available to any other Bookinglayer client or third party. We safeguard all data collected with industry leading security practices.

Your Business

Your business insights are private and confidential, and are not made available to any other Bookinglayer customer or third party. Bookinglayer does not access your account unless requested, or for support enquiries. Your account may be viewed for training purposes for Bookinglayer staff, however no information is exported or changed, training will be for viewing purposes only.

By accepting the Privacy Policy in registration or by visiting and using Bookinglayer, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Service. In this Privacy Policy, we use the following terms to describe different types of visitors to Bookinglayer. Our customers are called “Subscribers” and our Subscribers’ customers are called “Customers”. We use the word “staff” to describe persons to whom Subscribers give “staff” access on the Site. Together with registered users of our forum or other interactive areas of the Site, these people are collectively described in this Privacy Policy as “Users” or “You”.

How We Use Your Information

We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on Bookinglayer, to provide to you the services offered; resolve service and billing disputes; troubleshoot problems; bill any amounts due from you; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Use; provide you with system or administrative messages, and as otherwise described to you at the time of collection. On occasion we use email address or other contact information to contact our Subscribers to ask them for their input on our services, to forward to them media opportunities, and even to invite them to dinner.

We may also use personal information about you to improve our marketing and promotional efforts, to analyse usage, to improve our content and product offerings, and to customise Bookinglayer content, layout, and services. These uses improve Bookinglayer and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customised experience.

If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe in the email. If you wish to no longer receive our newsletters you can follow the instructions located in the email, or you can contact us at support@bookinglayer.com.

What Information Do We Collect?

Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customised experience. This allows us to provide services and features that most likely meet your needs, and to customise our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

Once you become a Subscriber, we require you to provide various contact and identity information, billing information, and other personal information as indicated on the relevant forms. Where possible, on these forms we indicate which fields are required and which fields are optional.

If you are a Subscriber, we collect your credit card information for billing purposes.

Our add-on section provides connections to third party systems. Although it may appear that you are within the Bookinglayer, please be aware that you are also providing data to these third parties systems. You should review privacy and terms of services with any third party system before using it with the Bookinglayer.

Our Disclosure of Your Information

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. The following describes some of the ways that your information may be disclosed in the normal scope of business to provide our services:

Payment Information

We do not store credit card or other payment method information unless the Subscriber chooses to enter credit card information for use in the Bookinglayer recurring profiles module; in all other cases our payment processors have the sole and complete responsibility for the storage of credit card and payment information. We may also share personal information with our payment processor intermediaries for risk management and fraud prevention.

Bookinglayer may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of Bookinglayer and other users and (e) if Bookinglayer is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Your Use of Other Persons’ Information

In order to facilitate the services provided by Bookinglayer, we allow you in certain circumstances to give other Users limited access to the personal information of other persons. For example, if you are a Subscriber, you may give access to a staff member to the personal information of your Customers. By entering into our Terms of Service, you agree that, with respect to the personal information of other persons that you collect, use and disclose on Bookinglayer, you have all necessary consents and rights to collect, use and disclose that information as described in this Privacy Policy from time to time, and you agree that the indemnity you give to us in the Terms of Service applies to any non-compliance by you with the foregoing.

Security

Bookinglayer strives to protect your personal information. We have implemented reasonable administrative, technical and physical safeguards designed to protect personal information in our custody and control from unauthorised access, use, modification and disclosure of personal information in our custody and control. For example, for security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, you send to us electronically. Once Bookinglayer receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us.

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect. To the extent that you disclose your information to other parties through Bookinglayer, different rules may apply to their use, collection and disclosure of the personal information you disclose to them. Since we do not control the information use, collection or disclosure policies of third parties, you are subject to their privacy policies. We encourage you to ask questions before you disclose your personal information to others.

Accessing, Correcting and Updating Your Personal Information

To review, delete, correct and update your personal information to ensure it is accurate, you may login into your account to make the changes, or you may contact us.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For more information see Data Protection, Ownership & Confidentiality in our Terms of Service.

Additional Policy Information

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. We will do our best to notify you when these terms change through our usual channels. We encourage you to periodically review this page for the latest information on our privacy practices.

Questions?

It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please contact us.

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