Aro Ha: From Frustration to a Seamless Retreat Booking System

The Challenge

Aro Ha, an award-winning wellness retreat in New Zealand, spent years searching for the right booking system. Co-Founder Damian Chaparro tested multiple platforms, sat through countless demo calls, and even trialed a system in-house—only to find that most solutions were built for hotels, not retreats.

Managing bookings manually was time-consuming and inefficient, and finding a system that fit their retreat model felt impossible.

The Solution

When Aro Ha discovered Bookinglayer, everything changed.

Unlike the hotel-focused systems they had previously tested, Bookinglayer was built specifically for retreats, offering the flexibility they needed to manage set-duration programs and packaged experiences. The platform seamlessly integrated with their website, automated tasks, and enhanced the overall booking experience for guests.

The Result

Aro Ha went from zero online bookings to over 90% of bookings via Bookinglayer—completely transforming their business.

What they initially thought required high-touch, manual communication is now a streamlined, efficient process. On top of that, Bookinglayer’s adaptable team has worked with Aro Ha to integrate custom features, like Bitcoin payments, ensuring the system continues to evolve alongside their business needs and industry trends.

“If it looks good for your business, stop the search and work towards integration—you’ll be really glad you did.”

– Damian Chaparro, Co-Founder of Aro Ha

Hear More About the Impact of Bookinglayer