Inventory
Accommodation, activities, services and rentals, donations, and insurances, all set up once and held in one place, across every location.
Product
Backoffice
Most software makes you simplify your business to fit it. Ours doesn't.
Bring the whole operation. Rooms, activities, services, and packages, set up once, across every location. Real time reports & data feeding your accounting. Connected to the tools you already run on. The PMS that finally holds it all in one workspace.
Setup
Everything you sell, set up in one place
A retreat with fixed dates. A surf week with flexible arrival. A private group that books the whole place. Most software makes you pick one shape and flatten the rest. The Backoffice holds them all, set up once and ready to sell.
Package Builder
Bundle any mix into one bookable unit, the room and the program sold together. Default or optional items, fixed-date or flexible-arrival, public packages or private groups.
Pricing and selling rules
Set your rules once. Prices, discounts, and taxes apply themselves.
CouponsDay ratesGift cardsDeposit rulesDiscount rulesArrival optionsSeasonal pricingDuration optionsGuest profile pricingQuantity and pax pricing
Intake
Every booking lands in one calendar
From our booking engine. From an OTA. From the booking widget on your website. From a phone. Wherever a booking starts, it lands in the same calendar, against the same real-time availability. No second calendar. No overbooking hiding between tools.
Booking Engine
Via your own website
Phone & walk-in
Typed in by you
OTA Channels
Booking, AirBnB & more synced
Booking Widget
Embedded anywhere
Open any booking and work on it directly
Make changes
Add a guest, add a package, change a date or a price.
Handle cancellations
Process the cancellation and its fee in one place.
Register payments
Logged against the booking; collection lives in Payments.
Check guests in and out
Block dates, leave internal notes, keep the day moving.
Action log
Every change kept as history you can trace back.
Search and filters
Find any booking, guest, or detail in seconds.
Guest communication
The repetitive emails send themselves. In your voice.
Confirmations, travel reminders, transfer info requests, deposit and balance nudges. The emails every booking needs, written once as templates and sent automatically on the booking's own triggers. You decide what sends, when it sends, and where a human stays in the loop. Guests get their confirmation the moment they book, not when you get to your inbox.
Confirmations
Sent the moment a guest books, not when you reach your inbox.
Travel reminders
Queued against the booking's own dates.
Transfer info requests
Asked automatically when the detail is needed.
Payment reminders
On schedule, so you never chase a payment by hand.
Marketing handoff
Email marketing integrations connect the guest list to the tools your marketing already runs on.
Operations
Today's rooms and today's sessions. One view.
The Day Plan shows arrivals, departures, room transfers, and housekeeping. The Session Planner shows every class and session, with instructors and resources assigned. Both are fed by the same bookings, so they cannot disagree.
Because activities are sold at booking, you see demand weeks ahead. Schedule instructors against real numbers instead of discovering at breakfast who wants to surf.
Close-out
Invoices out. Numbers in. Booking closed.
Issue the invoice or the credit note and send it from the same booking record. Then see what the business actually did: a real-time dashboard, custom reports, and KPI tracking. Any field you create becomes a column you can filter, sort, and export.
Accounting handoff
The numbers land where your accountant works. Xero, Invoice Express, and QuickBooks connect directly, so closing the books doesn't mean exporting and re-entering anything.
Plays well with the tools you already run
Accounting, email marketing, payments, channel managers, point of sale. Bookinglayer connects to what your business already runs on, so switching booking software doesn't mean rebuilding everything around it.
“We're with Bookinglayer for over seven years now and their software has helped us to grow to where we are today. We’re employing 130 staff and servicing 10.000 guests per year. Bookinglayer has proven to easily handle these numbers.”
Ben O'Hara
Partner @Surf Maroc
One booking touches everything
Booking Engine
Customer Portal
Payments
Backoffice
Rooms, activities, services, packages, public dates and private groups, every location. One workspace holds it all.
How to get started
1
Request a demo.
We look at how you sell, your rooms, activities, and packages. If we're not the right fit, we'll tell you.
2
Onboard in two weeks.
Most clients go live in two weeks, working one to two hours a day with a dedicated onboarding specialist.
3
Go live and let it run.
The reminders send themselves. The deposits register themselves. You just run the retreat.
Looking for something specific?
Every Backoffice capability, grouped the way you'd look for it.
- Make changes
- Cancellations & fees
- Register payments
- Check in/out
- Block dates
- Internal notes
- Action log
- Search & filters
- Accommodation
- Activities
- Services & rentals
- Donations
- Insurances
- Multi-location
- Central calendar
- Seasonal pricing
- Day rates
- Quantity & pax pricing
- Guest profile pricing
- Duration options
- Arrival options
- Deposit rules
- Discount rules
- Coupons
- Gift cards
- Multi-currency
- Taxes
- Tourist tax
- Package Builder
- Default & optional items
- Fixed-date packages
- Flexible-arrival packages
- Private & bespoke groups
- Built-in templates
- Custom templates
- Multilingual templates
- Automated reminders
- Personalised attachments
- Manual composer
- Email marketing integrations
- Day Plan
- Week Plan
- Session Planner
- Arrivals & Departures
- Room Transfers
- Housekeeping
- Dietary requirements
- Issue invoices
- Credit notes
- Send to guests
- Real-time dashboard
- Custom reports
- KPI tracking
- Accounting handoff
- User roles & permissions
- GDPR-compliant data handling
FAQ
Questions, answered
What is Bookinglayer's Backoffice?
Bookinglayer's Backoffice is the software’s operator side, where you set up rooms, activities, services, and packages once and manage them from a single workspace. Reservations, pricing, guest communication, daily planning, and reporting all run from the same place, so teams never check one tool for bookings and another for availability.
Does Bookinglayer support multiple locations?
Yes, Bookinglayer manages inventory per location while keeping every booking in one shared calendar. Rooms, activities, and packages are configured separately for each site, but a team running several locations still works from a single workspace and one set of reports instead of logging into different accounts per property.
Can Bookinglayer import information from spreadsheets or another booking system?
Yes. Bookinglayer imports an existing export or spreadsheet of historical guests, so names, emails, allergies, and booking notes carry over into the right place rather than starting from a blank account. Most teams go live within two weeks, working one to two hours a day with a dedicated onboarding specialist.
Does Bookinglayer combine accommodation and activity scheduling in one calendar?
Yes, Bookinglayer combines accommodation and activities in one calendar. This is the core mechanism behind the Backoffice. A booking made through the Booking Engine, an OTA, a phone call, or a booking widget lands in the same calendar against the same real-time availability, so there is no second calendar to reconcile and no overbooking hidden between disconnected tools.
Does Bookinglayer send guest emails automatically?
Yes, Bookinglayer sends guest emails automatically. Confirmations, travel reminders, transfer information requests, and payment reminders are set up once as templates and sent automatically based on each booking's own dates. A guest gets a confirmation the moment they book rather than when a staff member reaches their inbox, and a team decides where a human stays in the loop.
Does Bookinglayer integrate with accounting software?
Yes, Bookinglayer connects directly to Xero, Zoho Books, and QuickBooks. Invoices and credit notes issued from a booking flow into the accounting tool already in use, so closing the books does not require exporting numbers and re-entering them by hand.
Does Bookinglayer allows you to control what each team member can see and change?
Yes, through user roles and permissions set in the Backoffice. A business decides who manages pricing, who works bookings day to day, and who only has view access, with data handling kept GDPR compliant throughout.
Can Bookinglayer generate custom reports?
Yes, Bookinglayer can generate custom reports. The Backoffice includes a real time dashboard, custom reports, and KPI tracking, and any custom field created in the account becomes a column that can be filtered, sorted, and exported. Reporting follows how a specific business actually operates rather than a fixed template.
Does Bookinglayer connect with other tools a business already runs on?
Yes, Bookinglayer connects to accounting platforms, email marketing tools, channel managers, and point-of-sale systems already in use, so adopting Bookinglayer does not mean rebuilding the rest of the operation around it.
Does moving to Bookinglayer actually increase online bookings?
For some clients, yes, by a wide margin. Aro Ha reported that switching to Bookinglayer took them from effectively no online bookings to around 90% of bookings completed online, since guests could book accommodation and activities directly rather than going through manual back and forth.