Automating guest communication and payments
Besides improving their internal communication, Drive Thru also automates their guest communication from package configuration to emails to payments. Especially with emails such as the booking summary and payment reminders sending out automatically, they can lean back a little, trusting that Bookinglayer will do the job for them.
Assistance from Bookinglayer on site
In 2019 Bookinglayer's team member Mareike flew to Sri Lanka to visit Drive Thru in their Madiha and Polhena camps. Besides going for some waves, they were double checking Drive Thru’s account set up and inventory as well as brainstorming about potential features.
The result is a better product understanding on Vivi’s side, while Mareike came back with some first hand suggestions for our surf clients.
Thank you very much for the great and fast support. And also for stopping by at our camps to spend time with us, learning about and understanding our company and needs.